How to Reach Us
The fastest way to get help is by emailing us directly at support@up-n-up.club. No form or account is required — just send us an email.
What to Include
To help us resolve your issue quickly, please include:
- The email address connected to your TellaPrompt account
- A description of what happened or what you expected
- A screenshot if something looks wrong
- The approximate time the issue occurred
Response Times
We reply Monday through Friday, usually within 1–2 business days.
Important
Please never send passwords or payment information in your email. We will never ask for these.